Prison Transport Group Inc.
PO Box 534
Lutwyche 4030
Free transport service: Bus Bookings Ph 1800 334 379 Tuesday to Friday 10.00am – 2.00pm. For bookings to Numinbah, Palen Creek, and Borallon please contact our office on Thursday or Friday to make you booking.The office is closed weekends and public holidays. Mobility assistance can be accommodated if required.

Our Mission: We provide FREE  transport and other support services to the families of prisoners in Queensland in order to facilitate family contact. We are a registered charity and have been providing services for over 30 years. IMPORTANT NOTICE: OUR TRANSPORT SERVICES WILL BE ALTERED BEFORE AND DURING THE COMMONWEALTH GAMES. CHECK THE TRANSPORT TAB. EFFECTIVE FROM MONDAY 26TH MARCH UNTIL SUNDAY 15TH APRIL.

Transport: We provide FREE transport to the Centres listed below. You are required to abide by the Client Charter if you wish to use our services. We do not charge any fee to use our services however we gratefully accept a gold coin donation so we can buy new buses. We do not receive any funding to buy our buses. Your donation is a great help!

Review our Client Charter. Please note for driver and passenger safety and security surveillance cameras are in use on our buses.

Emergency Relief: If you use our bus service and you are in need of some financial assistance in a crisis situation we may be able to help you. Contact the office on 1800 3343 79 Tuesday to Friday, 10.00am – 2.00pm only.

Advice and Support: We can help you with information about the Correctional System and how it impacts on you as a visitor to a Centre. There are many rules and regulations you need to be aware of. We partner with Centacare Prisoner Services Services in hosting a monthly morning tea. Contact CPS for more details – 3846 7577

Confidentiality: Had a ‘difficult’ visit with your incarcerated partner? Want to talk about your relationship? Worried about your son/daughter in prison? PTG can help. Anything you say to us about your visits or relationship with the incarcerated person is confidential.


  • Phone us on 1800 3343 79, 10.00am – 2.00pm Tuesday to Friday.
  • Send us an Email